Wow, did I ever tell anyone that I hate christmas? Man, I can’t believe that I’ve been doing this retail thing during this time of year for so long. I can’t imagine anywhere I would want to be less, yet somehow my current path has taken me exactly to that place. Fitting boots, dealing with other people’s problems, just endless crap.
So you would think that if you ordered something two weeks, that’s 10 business days, before christmas that it would get here right? I mean let’s say you have 2-3 days processing before the thing ships, and then no more than 5 days in transit. That easily puts us under the 10 business day mark, so you would think. But, nooOOOOOoooo… Keen decides to do inventory last week and then this week they are backed up because all of these orders have been building up, and did anyone tell us that their operations would be down…. no. Who’s problem does this become… ours. Regardless of how fucking stupid the companies we deal with are, in the end it is still our responsibility to deal with the customer, who we initially told it would be no problem to get their order here before christmas. It really isn’t that fun. The real problem is that it isn’t just Keen causing problems. No one else was dumb enough to do inventory during the busiest shopping period of the year, but they are dropping the ball none the less.
However, the Keen thing really bothers me. It only affected a handful of customers, but they were good customers of ours. People we have known for a while and like. I can understand an order slipping through the cracks and getting lost. It sucks to be on the receiving end of that, but it happens. What are you going to do? But, the dumbass, or dumbasses at Keen who decided it would be a good idea to shut down before Christmas and then give themselves a week to play catch-up really bothers me. Did these guy’s go to business school? Are there REALLY monkeys sitting in an office somewhere with a magic 8-ball making decisions? What the hell.
It boggles my mind the decisions some people make. How do things like this happen? The sheer and utter stupidity boggles the mind. Wow, I have to stop writing I can’t stop saying stupid. Incredible… I wonder what these guys get paid? I kind of want their job…. no previous experience required.
Screw it all… I’m going on vacation.